How To Transport

📦 Shipping Information

We provide fast, reliable, and local delivery services across Europe — with full compliance with EU consumer protection regulations.



🏬 Where We Ship From

All orders are shipped from our local warehouses or partner stores within the EU.

  • Automatically dispatched from the closest location to you

  • Faster delivery and lower environmental impact

  • Fully compliant with EU logistics and product flow standards




🚚 Delivery Options

Shipping Method Delivery Time Details
DHL Worldwide 10–15 business days Default option, affordable and reliable

We partner with leading logistics providers including DHL, DPD, GLS, Chronopost, PostNL, Magyar Posta, and others. The best option is selected automatically based on your location.



⏱ Processing & Shipping Time

  • Order Processing: Within 36 hours on business days

  • Shipping Confirmation: Includes tracking number via email

  • Estimated Delivery: 10 to 15 business days depending on your region and shipping method

  • Slight delays may occur during peak periods or public holidays.




✅ Your Rights as a Consumer

In accordance with EU Consumer Rights Directive (Directive 2011/83/EU):

  • You are entitled to a 60-day withdrawal period without needing to state a reason

  • All shipments include tracking and delivery updates

  • In case of loss or damage during transit, we offer full refunds or free replacements




💬 Need Help?

Our customer service team is here for you.

📧 Email us at: elma@24hvipservice.com